Support
Frequently Asked Questions
Answers to the questions we hear most often. Can't find what you need? Contact us directly.
Browse the Shop for ready-made products, or use the Contact page or WhatsApp to describe what you need. For larger or custom jobs (websites, software, solar installations, printing runs) we'll send you a formal quotation before any work begins.
We serve clients across all 15 counties. Our Logistics and Delivery teams handle transportation outside Montserrado, and remote consultations are available by phone or WhatsApp for any location.
Most standard printing jobs (business cards, banners, apparel) are completed within 2-5 business days depending on quantity and design complexity. Rush orders can sometimes be accommodated — ask us when you place your order.
We accept bank transfer, mobile money and cash payments. Payment terms for larger projects are outlined in your quotation or invoice.
Yes — our Support & Maintenance service covers updates, backups and troubleshooting for websites and applications we build, on a plan tailored to your needs.
Yes. Deliveries can be tracked with your tracking number, and clients with an active account can log into the Client Portal to see live status on invoices, quotations and project progress.